Mr. Lloyd witnesses Sue, a Design Director, berating a female employee for a delayed delivery. Lloyd interrupts, accusing Sue of bullying rather than managing. When Sue defends her actions, Lloyd holds her accountable, demoting her and revoking her bonus. Despite Sue's desperate pleas, Lloyd dismisses the staff for the day. The episode ends with Sue left behind, vowing to herself, 'Let's see if I can touch you again,' setting up her unresolved resentment and a potential retaliation.