Ms. Moy starts her shift at Starlight reception in a new outfit while Mr. Finn introduces Mr. Muller. At the desk, Greg scolds Ms. Moy for clumsiness—failing to file, copy or tell office from reception—and demands a receptionist who helps him work, not a "dramatic troublemaker." Ms. Moy says she's been smiling all day and asks to be taught instead of insulted. When told to take it back, she says she once had a high-school crush and confessed. Greg, stunned, asks, "You confessed to me?" The episode ends on that exposed personal history, unresolved.