After Cynthia returns home, a cleaning scuffle leaves servant Jillian with disinfectant in her eyes and other staff accuse Cynthia of bullying. Mrs. Campbell (Cynthia’s mother) demands the truth; Matteo pulls surveillance footage. The footage and Cynthia’s claim lead Mrs. Campbell to side with her daughter: she orders Jillian taken for treatment, paid, and warns servants not to disrespect Cynthia. Jillian begs not to be fired, and Paula is scolded for being softhearted. Cynthia reasserts her authority in the household — "I'll destroy you at next week's banquet!"