Joanna, Kell's ex-wife, has been demoted to working as a sales clerk at a clothing store after Kell's company was acquired by Wendy Sullivan, the new CEO of Sullivan Group. Joanna faces pressure from her supervisors to improve sales ahead of Wendy's impending inspection, reminding her that she no longer holds authority. Despite the setback, Joanna arrives at the store determined to help boost performance but encounters hostility and suspicion from a colleague who accuses her of stealing. The episode ends with Joanna isolated and facing an uncertain future under new management.