At 33,000 feet the cockpit windshield shatters and comes off, triggering autopilot disconnection, spoiler and heating failures, and a right-engine fire as snow-capped mountains loom. The crew panics, passengers shout, and a child, Theo, unexpectedly enters pilot command and sends a 7700 emergency code to notify ground the flight is in danger. Initially scolded as a rascal, Theo's moves are then judged correct; pilots realize they must fly on a single engine. They can continue but need immediate assistance. Someone answers, "I'll help you," leaving the rescue uncertain as they press on.