The episode opens with doctors telling Alex the patient is physically healed but suffering PTSD and memory loss; staff supply sedatives and say to give one if he becomes overwhelmed. Darren sends Alex a video that reframes the case: it shows the patient living at an airport for years, calling any little girl "Lea," enduring daily beatings from a man named Zach but refusing to leave while he waited for "you and Lea." The footage ends with the patient shouting, "Zach, I'm gonna kill you!" Alex is left reeling, unsure how to treat him or confront Zach.