A morning delivery at Mr. Shaw's office starts the episode: a server brings his coffee and reveals the usual cup was sent by Joyce, not Mrs. Shaw. Staff say Mr. Shaw told them not to accept Mrs. Shaw's gifts, but another worker quietly asks them not to tell him and urges trying the coffee. A brief confrontation follows—'Get out'—and someone later accuses Joyce of trying to control their life. The mood flips when Scott is told, 'Joyce's missing... Go find her!' The episode ends with Scott forced into an urgent search for Joyce.