A woman learns her daughter has been sent to a harsh institution and asks for help to find her. Meanwhile, the daughter, Vanessa, struggles against bullies who steal her bracelet and pour boiling water on her, removing a heart-shaped birthmark she once had. Despite the pain, she dismisses the mark as unwanted. The woman desperately calls for Vanessa and vows she will protect her from further bullying. The episode ends with the mother’s promise to keep her daughter safe, but the daughter's wellbeing remains uncertain and their reunion unresolved.