When a team member reports that Jane, a new hire, humiliated her and caused a reprimand from their manager, Mr. Reed, the branch head, is stunned to learn he was unaware of Jane's employment. He questions how she was hired without his knowledge and demands Jane come to his office immediately. Jane is summoned, but remains clueless about the purpose of the meeting. The episode ends with mounting tension as Mr. Reed prepares to confront Jane, leaving questions about her hiring process and intentions unresolved.