Cash Gone Crazy: The ATM Is Out of Control! - Episode 1

An ATM at Jewel Street keeps malfunctioning, triggering this episode when multiple customers call Ansley Customer Service. Tina, the front-line rep, fields pleas from a woman who needs cash to register her grandson and complaints from Client #9527 about lagging and swallowed cards. Supervisor Mr. Ziegler angrily orders maintenance and threatens firing after calls surge. Customer service later claims the machine was fixed, but immediately a user reports the ATM swallowed their card and $10,000 vanished. The episode ends with Tina facing a major complaint and a $10,000 unresolved loss that could cost her job.