At a bank branch Ms. Miller discovers an ATM swallowed $10,000 without dispensing cash. She confronts staff, saying the money is for her mother's surgery today. Tellers insist she must have erred, refuse to open the machine (no keys) and promise a technician later; they suggest using another branch or prying it open herself. Ms. Miller, without her card, desperately pleads. Staff then report the machine wasn't broken and that records show exactly $10,000 inside, prompting confusion. The episode ends with a staff member asking "What's going on?" leaving the money's location and the surgery payment unresolved.