At a bank counter a woman addressed as Heidi (also called Ms. Zahn) is accused of presenting a forged black card and a business card bearing Henry Walker’s name. Bank staff demand verification, point out black cards need a unique code, and accuse her of faking a call and the card. Management orders her out while someone on the phone says Henry will come. Staff mock the claim, but Henry unexpectedly appears and says, "I'm here." His arrival shifts the scene’s authority and leaves the bank’s accusation unresolved, forcing a showdown in the next moment.