At the airport, Mrs. Montclair storms the crew demanding who delayed the flight and her son's heart surgery. Staff point to chief purser Celeste, saying she opened the door without permission. Mrs. Montclair verbally attacks Celeste and forces the crew to stop while she calls Lucas, who reaches the control room and begins pulling surveillance footage to confront Celeste. Security freezes the crew and orders the flight video retrieved. The episode ends with the footage about to be shown and Mrs. Montclair's death threat, 'you'll pay with your life!', hanging over Celeste.